About Technology Services
The Technology Services Department is responsible for the development, support and implementation of the District Technology Plan. This includes end user support, overall network and infrastructure support, educational technology mentoring and support, student data management for required reporting, curriculum/school based software implementation and support, data services, web services, backup/recovery/archiving, voice services, network security, and District technology policies.
Things to Do Before Contacting Tech Support
How to Contact Tech Support
- Shut down your computer and restart it.
- Check all cables, making sure they are in the right slot and fit snugly.
- Gather some information about your computer before calling for help. What applications were open when the problem occurred? What was the exact error message? What were you trying to do?
- Create a Help Ticket
- Call the help desk - 602.629.6422 or
Technology Services Contacts
Technology Support Help Desk602-629-6422Director of Technology ServicesDr. Julie Morgenthaljmorgenthal@balsz.org602-629-6424Network EngineerDrew Millerdmiller@balsz.org602-629-6425Technology Mentor Teacher
Patricia Lacinaplacina@balsz.org602-629-6431SAIS Support Specialist
Rachel Rowerrowe@balsz.org602-629-6435Technology Support TechnicianMyra Romeromromero@balsz.org602-629-6421Technology Support AssistantGeorge Breedlovegbreedlove@balsz.org602-629-6722Technology Support AssistantTammy Smithtsmith@balsz.org602-629-6422